NEVER NEVER NEVER buy a car or have service done by these scam artists.
By the end of the month, they kept maintaining that they didn't see a problem and nothing was wrong and they couldn't get it to act up. We took it to a mechanic who used to be a Ford mechanic, but he quit because he said the dealers were ripping people off and slighting the customers and he didn't want to be apart of that.. well he figured it out in 15 minutes. Before he even test drove it he told us what he thought it could be and sure enough after he test drove it, he had the problem narrowed down. Fixed the truck.
Bob Joseph in the service department is a man to be trusted. If something needs fixing, he means it. He's always given us honest assessments of our cars' repair needs. Kelly Belcher is an honest man too. Go to him for car purchases.
We took our truck in for some preventive maintenance and after they finished it wouldn't run without shaking badly. We called them because we thought they had not out it back together correctly and they took it back apart and couldn't find an issue. Kept saying there was no problem. We had the truck there off and on for about month and a half. Three times we had to take it in because we found stuff they didn't put back on. Bolts that weren't tightened or tools that were left to sit in the engine compartment. It was a horrible, sloppy mess and I'm surprised they are allowed to call themselves certified mechanics.
I can't rate them zero stars.
Worst experience ever. And I don't say that lightly.
Friendly service, price quotes were exactly what I paid upon completion.
While driving a car home, that their mechanics had checked over, the oil pressure light came on. I immediately stopped driving shut off car. Limp it back to them. I believe they completely lied to my face by saying they checked oil pressure. They said was just the oil pressure switch, can sometimes be the issue, they changed the switch and oil and car was good to go. Not long after that the engine is blown.
The mechanics at this ford dealer are lazy and unqualified to be working of vehicles. They tried getting us to do a bunch of work that we had already done and never ended up solving any issues. Don't take your vehicles here. Worst experience ever.
New tires. Fast service. Found recalls made appointment next day for repairs.
Advantage Ford Lincoln Sales Inc is a US Car Dealer based in Fremont, Ohio. Advantage Ford Lincoln Sales Inc is located at 885 Hagerty Dr, Fremont, OH 43420, USA.
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